Training & Seminar / In-house Training / Root Cause Analysis & Corrective Action
Root Cause Analysis & Corrective Action
Why This Course?
This course provides a standardized analytical thought process and templates which make for greater consistency in the application of each root cause analysis technique and for greater effectiveness in the analytical results. This course is focusing on a basic 4Ms error causal factors and also advanced technique
Audience
Persons who are responsible for identifying and reporting off-normal conditions, evaluating the conditions and their effects, identifying causal factors, recommending various types of corrective actions, tracking the implementation of corrective actions, and managing the overall problem solving
Learning Outcomes
Understand and use problem reporting; problem identification, data grouping & codification, data analysis, causal factor analysis, and the terminology
Perform root cause analysis using any of the techniques listed in the Training Agenda below
Design and implement a problem reporting, root cause analysis, and corrective actions for any specified problem
Training Agenda
Day
Time
ประเด็นการเรียนรู้
หัวข้อฝึกอบรม
09.00-12.00
Problem Reporting
- Type of problem and data collection criteria, and why - Standard data tables - Standard problem reporting format
Root Cause Analysis
- Problem of the problem solving - Administration of root cause analysis e.g., ownership, team, charter - Root cause analysis techniques + Conventional technique (Pareto & C-E) + P-M analysis + Why-why analysis
13.00-16.00
Corrective Action
- Type of corrective action + Temporary corrective action + Preventive or process corrective action + Compensatory corrective action + Ameliorative corrective action